At deon55, your privacy is not an afterthought — it is a core operating principle. This Privacy Policy explains exactly what personal data deon55 collects from players across Pakistan, why we collect it, how it is stored and used, and the rights you hold over your own information.
A plain-English summary of our most important data commitments — the complete legal text follows below
1.1 This Privacy Policy sets out how deon55 ("deon55", "we", "us", "our") collects, processes, stores, and protects the personal data of individuals ("you", "your") who access or use the deon55 platform at deon55.com, including all associated games, betting services, cashier functions, and customer support channels.
1.2 This policy applies to all registered players, prospective players who browse the platform, and any individual who contacts deon55 support. It covers data collected online through the platform and, where applicable, data provided directly to deon55 via email or support chat.
1.3 This Privacy Policy should be read together with the deon55 Terms & Conditions, which govern the overall use of the platform. In the event of any conflict between this policy and the Terms & Conditions on a privacy matter, this policy shall prevail.
1.4 deon55 is committed to handling personal data responsibly and in accordance with internationally recognised data protection principles, including purpose limitation, data minimisation, storage limitation, and integrity and confidentiality.
2.1 For the purposes of this Privacy Policy, deon55 acts as the data controller in respect of personal data collected through the deon55 platform. As data controller, deon55 determines the purposes for which, and the means by which, personal data is processed.
2.2 If you have any questions about how your personal data is handled, or wish to exercise any of the rights described in Section 10 of this policy, you may contact the deon55 data protection team at [email protected].
3.1 deon55 collects the following categories of personal data:
| Category | Examples | Collection Point |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, passport number | Registration & KYC verification |
| Contact Data | Email address, mobile number, city (e.g. Karachi, Lahore, Islamabad) | Registration & support interactions |
| Financial Data | JazzCash/EasyPaisa account reference, bank name (HBL, UBL, Meezan), transaction records in PKR | Cashier deposits & withdrawals |
| Technical Data | IP address, browser type, device identifiers, operating system | Automatic collection on platform access |
| Usage Data | Games played, bets placed, session duration, feature interactions | Automatic collection during gameplay |
| Communications Data | Support chat transcripts, email correspondence content | Support & complaints channels |
| Responsible Gaming Data | Deposit limits set, self-exclusion requests, cooling-off periods | Account settings & support |
3.2 deon55 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where health or vulnerability information is voluntarily disclosed in the context of a responsible gaming or self-exclusion request, in which case it is processed solely to protect the player's interests.
3.3 Where you fail to provide personal data that deon55 is required to collect for legal or contractual reasons — such as identity verification documents — deon55 may be unable to open or continue operating your account.
4.1 deon55 uses the personal data it collects for the following purposes:
5.1 deon55 processes your personal data on one or more of the following legal bases:
6.1 deon55 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes.
6.2 deon55 may share your personal data with the following categories of third party where necessary to operate the platform:
6.3 All third-party data processors engaged by deon55 are bound by contractual data processing agreements that require them to protect your data and use it only for the specified purpose.
7.1 The deon55 platform operates internationally, and some of the third-party service providers we work with may process your personal data outside Pakistan. Where such transfers occur, deon55 takes steps to ensure that your data receives an equivalent level of protection to that applied within the platform.
7.2 Safeguards used for international transfers may include contractual clauses imposing data protection obligations on the receiving party, and technical security measures such as encryption in transit and at rest.
7.3 If you require further information about a specific international transfer of your data, please contact us at [email protected].
8.1 deon55 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
8.2 As a general principle, deon55 applies the following retention periods:
8.3 Where deon55 is required by law to retain data for a longer period, the statutory retention period will apply.
9.1 deon55 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
9.2 While deon55 takes all reasonable precautions to protect your data, no online platform can guarantee absolute security. You are also responsible for keeping your deon55 login credentials confidential and for notifying us immediately at [email protected] if you suspect unauthorised access to your account.
10.1 Subject to applicable law, you have the following rights in respect of your personal data held by deon55:
10.2 To exercise any of the above rights, please contact the deon55 team at [email protected] with the subject line "Data Rights Request". We will acknowledge your request within 5 working days and aim to fulfil it within 30 days. Where a request is complex or numerous, we may extend this period by a further 30 days, with prior notification.
11.1 The deon55 platform uses cookies and similar tracking technologies to maintain session continuity, support platform functionality, and gather anonymised analytics about platform usage.
11.2 The following types of cookies are used on the deon55 platform:
11.3 You can manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair the functionality of the deon55 platform and may prevent you from accessing your account.
12.1 The deon55 platform is strictly intended for adults aged 21 and above. deon55 does not knowingly collect personal data from individuals under the age of 21.
12.2 If deon55 becomes aware that personal data has been collected from a person under 21 years of age, the relevant account will be closed immediately, all data will be deleted to the extent permitted by law, and any deposited funds will be returned to the originating payment method.
12.3 If you have reason to believe that a minor has registered a deon55 account, please notify us immediately at [email protected] so that the matter can be investigated without delay.
13.1 deon55 may send you promotional emails, SMS notifications, and in-platform messages about bonuses, new games, and platform updates, subject to your having given explicit consent at registration or through your account settings.
13.2 You may withdraw your marketing consent at any time by:
13.3 Withdrawal of marketing consent does not affect the lawfulness of any processing carried out before the withdrawal, and will not affect the sending of transactional or service communications (such as account notifications, deposit confirmations, and responsible gaming alerts), which are sent on the basis of contractual necessity rather than consent.
14.1 The deon55 platform may contain links to third-party websites — for example, links to licensed payment provider pages or responsible gaming support resources. deon55 has no control over the content or privacy practices of those third-party sites and is not responsible for their privacy policies.
14.2 We recommend that you review the privacy policy of any third-party site you visit before providing personal data to it.
15.1 deon55 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform functionality. When material changes are made, deon55 will notify registered players by email or by displaying a prominent notice on the platform prior to the changes taking effect.
15.2 The current version of this Privacy Policy is always accessible at deon55.com/privacy-policy. The "Last updated" date at the top of this page reflects the most recent revision.
15.3 Your continued use of the deon55 platform following notification of any amendment constitutes acceptance of the revised Privacy Policy. If you do not accept the revised policy, you should cease using the platform and may close your account by contacting support.
16.1 If you have any questions, concerns, or complaints about how deon55 handles your personal data, please contact our data protection team:
16.2 If you are unsatisfied with deon55's response to a privacy complaint, you have the right to escalate your complaint to the relevant data protection authority or regulatory body under applicable law.